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Staples Buy Online Pick Up In Store (BOPIS) User Journeys

User Journeys created by Rich Beauregard for Staples Buy Online and Pick Up in Store Experience.

User Journeys outline the experience of three user types:

  1. Mobile First

  2. Split Order

  3. Office on the Go

Note: Personas were created by a third party agency and leveraged for the BOPIS project.

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